Privacy Policy

Last updated: June 30, 2025

At My Helsinki FI, accessible from myhelsinkifi.com, we take your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services. We comply with the General Data Protection Regulation (GDPR) and all applicable Finnish privacy laws.

1. Information We Collect

We may collect the following types of personal data:

• Basic contact details (e.g., email address, phone number)
• Location information (with consent)
• Usage data (e.g., pages visited, interactions, device/browser info)
• Content you voluntarily submit (e.g., suggestions, feedback)

2. How We Use Your Data

Your information is used to:

• Provide and improve our services
• Communicate with you, if you request support or submit content
• Analyze site usage and trends
• Comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent (for non-essential cookies, location access, etc.)
• Performance of a contract or service you’ve requested
• Our legitimate interest in improving services
• Compliance with legal obligations

4. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected. Inactive account data or analytics logs may be deleted or anonymized after 12–24 months, unless legally required to retain it longer.

5. Sharing and Disclosure

We do not sell your personal data. We may share it only with:

• Authorized third-party service providers (e.g., hosting, analytics) under strict confidentiality
• Government authorities, if legally required
• Other users only when you voluntarily submit content for public display

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent at any time (where applicable)
• Object to or restrict certain types of processing
• File a complaint with the Finnish Data Protection Authority

7. Cookies and Tracking

We use essential and non-essential cookies. You can control cookie preferences via the banner or your browser settings. For full details, see our Cookie Policy.

8. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

9. Data Security

We use encryption, secure servers, HTTPS, access controls, and routine audits to protect your data. No system is 100% secure, but we work hard to minimize risks.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users via the website and revise the “Last updated” date above.

11. Contact

If you have questions or concerns, contact us at:

Email: [email protected]
Address: My Helsinki FI Oy, Simonkatu 2, Office 371, 00100 Helsinki, Finland